FAQ

• Where can we find pricing and packaging information?

  • To request pricing information, please fill out the contact form below. From there, the pricing information will be emailed to you within a few minutes. 

 

• Can we just stop by the venue to take a self guided tour?

  • No. As we can have multiple events during the week and on weekends, or bed and breakfast guests, we kindly request you please make a reservation for your tour prior to arriving on site. 

 

• Where can I book a tour?

  • To book a tour, please click here to select from one of our available dates and times. 

 

• What are your business hours?

  • Our normal business hours are Monday-Friday 9am-4pm, aside from holidays or events that may be held on site during the week, which requires us to provide our full attention on those events, to ensure the couple receives the highest quality service from the venue. Weekends are reserved for booked tours or for clients who have booked events. We try to be as responsive as possible, but we ask that you please keep in mind, there are often times during the week that we are hosting venue tours, events, or meeting with booked clients, so there may be periods of delay while we are assisting other clients. We value all of our clients and promise we will respond as soon as we are able to.  

 

• What is the best way to contact you?

  • The best way to contact us is to fill out the contact form on our website, which will then automatically generate a personalized project for your event, in our HoneyBook CRM system. From there, it acts like an email server, where you can send us questions at any time, and we can directly respond to you through HoneyBook during business hours. Messages after business hours, will be responded to the following business day. This is the fastest form of communication. You can also view any documents we share with you and pay your venue invoice in HoneyBook. By keeping all communication inside of your HoneyBook project, it helps to ensure all of your details and documents are well organized in ONE convenient space. ​

 

• How much do you require for a deposit?

  • We require a 25% NON-refundable deposit to reserve your date. 

 

• How do we make a payment on our venue invoice?

  • You can access your HoneyBook project and view your venue invoice, and make a payment directly online through HoneyBook. 

 

• Do you allow multiple payments?

  • Yes. We break down your venue invoice total into multiple evenly split payments, to help make it easier for you. Final payment is due 30 days before your event date. 

 

• Can we take family or engagement photos on your property?

  • We currently allow photo sessions on our private tree lined dirt road entrance, at an hourly rate of $50. If you would like to schedule a session past the front entrance gates, please be sure to let us know, so we can discuss the details with you. For sessions that are on the main grounds past the front entrance gate, it's an hourly rate of $100, as it requires someone to be onsite during the session, due to the animals. If the couple is booked at our venue for their wedding, then we do not charge for their engagement session. *Please note- at this time, we do not allow access for photography sessions inside the Farmhouse itself. 

 

• Do you allow dogs onsite to play a part in our wedding day?

  • We are dog friendly and love our furry friends, with some specific stipulations. Dogs are allowed (only with pre-approval by management) at the ceremony and during pictures. Animals, other than service animals, are NOT allowed under roof or near food. Dogs must be on a leash and someone must be responsible for them other than the bride and groom.

 

• Do you have WiFi?

  • ​Yes, we do have free WiFi available on site.

 

• Do you require event insurance?

  • Yes! Event insurance is required for all events held on the property. This protects both yourself, your guests, and the venue in the event any injuries or damages may happen while your event is taking place. You can use any insurance company you prefer, but we like to recommend Event Helper, for some of the lowest rates. If you will have a licensed bartender serving alcohol, then alcohol liability is not required. We do require a $1 million dollar policy coverage, which you can obtain in most cases for less than $200. 

 

• How many guests can the venue hold?

  • The Farmhouse can host events outdoors of up to 100 people. 

 

• Are there any local hotels or shopping locations near the venue?

  • Yes! There are several hotels, dining, and shopping locations within 20 minutes of the venue. We have compiled a helpful brochure with all of this information, and can gladly send it to you upon request. (Booked clients will automatically receive this information during your onboarding venue experience.) 

 

• We plan to have our ceremony offsite, or only plan to have our ceremony at the Ranch.  Does your fee change?

  • No. Because we only host one event per day, our fee structure remains the same whether you hold your ceremony, reception, or both onsite.

 

• What happens in the event of rain?

  • ​For events at the Farmhouse, because these events are held outside, we strongly recommend that clients rent a tent for their reception. With Florida’s tricky weather, you just never know when a rain shower will appear. 

 

• Do you allow rehearsal walkthroughs and rehearsal dinners on site?

  • We do allow a FREE 1 hour rehearsal on site the week of your event, which must be scheduled in advance with the venue. We do NOT allow rehearsal dinners onsite, but can recommend some great local options! 

 

• What are the event end times?

  • Due to local noise ordinances, events MUST end by 10pm Sunday-Thursday and 11pm on Friday’s and Saturday’s. 

 

• Can we use the firepit at the Farmhouse?

  • Yes, our large propane fire pit with oversized adirondack chairs can be added on to your venue invoice if requested. $250 is the basic rental fee, or $350 for an added s'mores bar with specialty pillows and throw blankets. 

 

• What type of tables are provided at the venue?

  • The venue provides 8ft long, stained, wooden farm tables. Please check with our venue for the confirmed number of tables available for your event. 

 

• We are using a rental company. Can they drop items off or pick them up outside of the rental period?

  • ​We are a working ranch with locked gates to keep the cows in. For that reason, all deliveries must happen during the standard rental period. Please advise your vendors of this policy.

 

• Are our guests allowed to smoke or use e-cigs?

  • Yes, we have a designated area outside for your guests; however, we are a non-smoking facility inside, including e-cigs. Please make sure all guests are made aware of this policy. We will provide buckets for your guests to extinguish their cigarettes. It is the responsibility of the client to ensure their guests are adhering to the venue’s smoking policy.

 

• Will Uber or Lyft pick up or drop off our guests?

  • Unfortunately, these services are not a 100% reliable form of transportation in our area, as services may be hit or miss. Please arrange transportation for your guests or let them know to organize another method of travel.

 

• Do you have onsite parking?

  • Yes, we have enough onsite parking for your guests and additional vendors.

 

• Do you allow for candles?

  • Yes, all candles must be lit in an enclosed container and placed on a flat raised surface, unless they are LED. We do not allow for candles to be placed on or near the ground inside and or outside the venue, unless they are LED. 

 

• Are we allowed to have sparklers?

  • Yes! For a sparkler exit, we only allow 12-18” sparklers and must be lit 9 feet away from the venue exterior in a designated area specified by the venue. All sparklers must be properly extinguished into a bucket provided by the venue.

 

• How does clean-up work at the venue?

  • Wallace Ranch staff will monitor the trash throughout the event to ensure a pleasurable and stress-free time with us. However, it is the client’s responsibility to ensure all event trash from outside vendors is taken out at the end of the evening. Wallace Ranch will provide an onsite dumpster for your event’s garbage, all vendor trash, and any waste created from time spent at the venue. The client is also responsible for his/her belongings and all outside event decor brought in. The venue is not responsible for clearing dirty dishes and trash from tables (bussing services) after the event. We advise speaking with your catering company to arrange bussing services.

  

• Are linens included with our rental?

  • No, we do not provide linens for your event. We are happy to refer you to our preferred rental vendors.

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If you have any other questions please fill out the "Contact Us" form below and we will gladly reach out to you! 

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